How To Return An Item
Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within 1 Week of your purchase.
1. Please email [email protected] to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Green Eco Paradise
Returns Department Tracking #
Green Eco Paradise, 1E King Street,
10200 George Town, Penang
Contact number: 017-4120278
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Some items can not be returned if they are opened.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Restocking Fee
Some items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.